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Product Returns

Faq's

1. What does it mean when my cigarette blinks when I take a pull off of it?  See more.

If you take drags longer then 10 seconds on your e-cig the led light on the tip will blink. Or it may need to be charged.

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2. Why is the battery not lasting 6 hours? See more.

When using your e-cig make sure your battery is fully charged.

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3. How long are my filters good for after I purchase them? See more.

All filters have a year shelf life when stored in a dark place at room temperature.

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4. If I damage my battery will I be able to replace it? See more.

Yes you have a lifetime warranty on all batteries and atomizers.

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5. Why is the tip of my battery not lighting up when I am trying to charge my battery?  See more.

Whenever charging your battery make sure you screw the battery into the charger until the tip of you cigarette lights up red.

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6. How do I refill my cartridges? See more.

Inside of the cartridge there is a small white sponge you put 3 drops on the small white sponge in the filter and you cartridge is refilled.

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Please complete the form below to request an RMA number.

All RMA's are subject to a service fee of $15.00 to cover shipping and handling costs.

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